Last Updated: June 2026
1. Introduction
ConnectProf ("Company", "we", "our", or "us") is committed to protecting the privacy and security of customer information. This Privacy Policy explains how we collect, use, store, protect, share, and delete information obtained through our services, including integrations with Amazon Selling Partner API (SP-API) and other e-commerce platforms.
By using our services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect and process the following categories of information:
Account Information
- Name
- Company name
- Email address
- Phone number
- Billing information
Marketplace Information
- Seller account identifiers
- Store information
- Product catalog information
- Inventory information
- Order information
- Shipment information
Technical Information
- IP addresses
- Browser information
- Device information
- System logs
- API request logs
3. Amazon Data Processing
ConnectProf accesses Amazon Selling Partner API data solely for the purpose of providing integration, synchronization, inventory management, order management, reporting, and related services requested by the seller.
Amazon data is:
- Used only for authorized business purposes.
- Never sold to third parties.
- Never used for advertising purposes.
- Never shared except where necessary to provide contracted services.
- Processed according to Amazon Data Protection Policy requirements.
4. How We Use Information
Collected information may be used to:
- Provide and maintain services.
- Synchronize marketplace data.
- Process orders and inventory updates.
- Improve system performance.
- Detect security incidents.
- Comply with legal obligations.
- Provide customer support.
5. Data Storage and Retention
Data is stored on secure infrastructure using industry-standard security controls.
Data is retained only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Amazon SP-API data is retained only for the period necessary to support the services requested by the customer and in accordance with Amazon policies.
6. Data Security
ConnectProf implements appropriate technical and organizational measures to protect information, including:
- Encryption in transit using TLS
- Access controls based on least privilege principles
- Multi-factor authentication where applicable
- Security monitoring and logging
- Vulnerability management processes
- Regular security reviews
Despite these safeguards, no system can guarantee absolute security.
7. Data Sharing
We do not sell personal information.
Information may only be shared:
- With service providers necessary for operation of our services.
- When required by law.
- To protect our legal rights.
- With customer authorization.
All third parties are required to maintain appropriate security and confidentiality protections.
8. Data Deletion Requests
Customers may request deletion of their information at any time.
Upon receiving a valid deletion request:
- Access credentials are revoked.
- Stored customer information is removed from active systems.
- Backups are deleted according to backup retention schedules.
- Data deletion is completed within a reasonable timeframe unless retention is legally required.
Deletion requests may be submitted to:
support@connectprof.com
9. User Rights
Users may request:
- Access to their information
- Correction of inaccurate information
- Deletion of information
- Restriction of processing where applicable
Requests may be submitted through our support channels.
10. International Data Transfers
Where applicable, information may be processed in countries other than the user's country of residence. Appropriate safeguards are implemented to protect transferred information.
11. Changes to this Privacy Policy
We may update this Privacy Policy periodically.
Material changes will be published on this page together with the updated revision date.
12. Contact Information
ConnectProf
Website: https://connectprof.com
Email: support@connectprof.com
For privacy-related requests, questions, or complaints, please contact us using the information above.
